i have a bad experience after so many stay in this hotel. i have a delayed mid nites flight, when i reached the hotel front desk, they refused to let me check in stating that my reserved room has been taken up?? i dont understand, during my booking thru ctrip, the status of these rooms is available, more over i make 2nites booking in a roll. cant imagine they give up my room. my question is, i m a frequent visitor to this hotel, not anymore from now. i personally find the staff/management doesnt perform a profession manner in keeping your customers.it is a disappointed mid nites for me in searching for another hotel. well, globe hotel is another choice. after check in, room so much bigger, new anyway.
I recommend that the commercial room at 5/F as it is newly decorated and the facility is much better than the standard room, the room rate is a little bit higher but it is worthy.
前两天住的老楼商务房,498一晚,总体感觉不错。优点:1。周边环境好,不远就是江边。2。房间干净宽敞安静,备有免费上网的电脑,很贴心。3。出租很容易打到,到琶洲大约40多块车费4。楼民服务员很热心缺点:1。早餐只能去新楼大堂吃,要走几分钟路。早餐选择不太多2。老楼前台经常只有一个人,check out 会比较慢3。迎宾果盘只在第一天有,我住了四天也就那一个。总之,感觉性价比不错,商务或度假都是不错的选择。
good: convenience location, nice neighborhood.bad: air-condition CANNOT be adjusted, no cool air in my last stay. (half of the rooms are NO windows!) old decoration. poor lighting in bathroom.
i have a bad experience after so many stay in this hotel. i have a delayed mid nites flight, when i reached the hotel front desk, they refused to let me check in stating that my reserved room has been taken up?? i dont understand, during my booking thru ctrip, the status of these rooms is available, more over i make 2nites booking in a roll. cant imagine they give up my room. my question is, i m a frequent visitor to this hotel, not anymore from now. i personally find the staff/management doesnt perform a profession manner in keeping your customers.it is a disappointed mid nites for me in searching for another hotel. well, globe hotel is another choice. after check in, room so much bigger, new anyway.
用户评论(259条)
服务员好热情。因为中餐厅装修未营业,问哪可以吃到虾饺,给我讲得好详细,又给了沙面地图,最后写个卡片让我拿给保安,让他带过去。可惜没去成游泳池。下次一定要去。
沙面岛环境真的很好。喜欢。
房间宽敞, 床铺亦很干净舒服, 最坏的是, 浴室企缸的吸咀太矮, 结果弄到浴室水浸, 之后便改在浴缸冲凉, 但花酒又不够猛, 冲凉不够爽.
第二日, 管房忘了将早餐�放在房内, 当我们去前台查询时, 管房竟然向前台说是我们看不到而已, 其实房间有多大, 如果放了, 怎会看不到? 该管房只是在逃避责任.
早餐多选择, 味道不错. 不过, 餐厅较多蚊, 常见蚊子伏在食物上, 影响胃口. 因为第一晚太倦, 所以在酒店西餐厅晚饭, 味道好, 侍应亦热情招呼, 价钱合理, 所以第二晚仍在此晚膳, 因为没有其它客人, 便与侍应闲聊, 不亦乐乎.
整体来说, 酒店服务及房间都不错, 只是入住期间, 酒店正在大装修, 未能享用泳池, 中餐厅等服务, 较为可惜.
展开其他评论(255)