After I checked in this hotel, I was advised by the hotel front desk staff to pay RMB 300 for an upgrade. They showed me the room that I booked thru CTrip had a terrible smell. I personally believe no one can stand spending a night there. I was pretty much forced to pay additional RMB300 to get a decent room on 10th floor, which I think the entire floor was recently re-modeled. Internet is costly. Service of this hotel needs significant improvement for a 4-star hotel in Beijing. My local friend in Beijing helped me to complain but the hotel staff simply ignored our complaint. WILL NOT RECOMMEND THIS HOTEL TO ANYONE!!
After I checked in this hotel, I was advised by the hotel front desk staff to pay RMB 300 for an upgrade. They showed me the room that I booked thru CTrip had a terrible smell. I personally believe no one can stand spending a night there. I was pretty much forced to pay additional RMB300 to get a decent room on 10th floor, which I think the entire floor was recently re-modeled. Internet is costly. Service of this hotel needs significant improvement for a 4-star hotel in Beijing. My local friend in Beijing helped me to complain but the hotel staff simply ignored our complaint. WILL NOT RECOMMEND THIS HOTEL TO ANYONE!!
用户评论(116条)
展开其他评论(112)